Effective Date: July 11, 2020
Welcome to Index Nepal Company. These Terms and Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website (www.indexnepal.com.np), you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. About Us
Index Nepal Company is a leading business, investment, import-export, smart board supplier, and electronics wholesaler based in Nepal. We provide products and services to individuals, businesses, and institutions across various sectors.
2. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems
- Disrupt or interfere with the website’s security or performance
- Use our content for commercial purposes without permission
We reserve the right to restrict or terminate access if misuse is detected.
3. Products and Services
All products and services displayed on our website are subject to availability. We reserve the right to:
- Modify or discontinue products without notice
- Change pricing at any time
- Refuse service to anyone for valid reasons
We strive to ensure accurate product descriptions, but we do not guarantee that all information is error-free.
4. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
- All payments must be made through approved methods
- Orders may be canceled if payment is not completed
- We reserve the right to refuse or cancel orders due to pricing errors, stock issues, or suspected fraud
5. Shipping and Delivery
Delivery timelines may vary depending on location and product availability.
- We are not responsible for delays caused by external factors such as customs, logistics, or natural events
- Risk of loss passes to the customer upon delivery
6. Returns and Refunds
Returns and refunds are subject to our return policy:
- Products must be returned in original condition
- Certain items may not be eligible for return
- Refund timelines may vary
Please contact us for detailed return procedures.
7. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Index Nepal Company and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Index Nepal Company shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Issues arising from misuse of products or services
Use of our website and services is at your own risk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
10. Privacy
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information.
11. Changes to Terms
We may update these Terms at any time without prior notice. Changes will be effective once posted on this page. Continued use of the website indicates your acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Nepal.
13. Contact Us
If you have any questions about these Terms and Service, please contact us:
Index Nepal Company
Website: www.indexnepal.com.np
Email: info@indexnepal.com
Phone: (+977) – 015914525, 015920155
Address: Nachhengalli, Newroad, Kathmandu